Careers at CPI
Since 1989, CPI Business Solutions has been North Central Indiana’s leader in office technology and managed services. We take a “people-first” approach, combining local expertise with world-class support to optimize hardware and workflow environments. Join a team dedicated to innovation, service excellence, and the professional growth of our most valuable asset — our people.
We believe in investing in our talent from day one—providing comprehensive training for ground-floor opportunities so that every team member has the tools to become a trusted expert and a reliable partner to the clients we serve.
CURRENT OPENINGS
We are always looking for more customer-focused, motivated, hard-working, and loyal individuals to join our growing team, especially in these positions. Experience is not required, but is always a plus!
Customer Service
Location: Lafayette, Indiana
Full-Time, On-Site
Experience: Entry Level (Training Provided)
Do you like helping things run smoothly? Do you seek a Monday-Friday business hours work schedule with full benefits? As the On-Site Customer Service Representative, you are the vital link between CPI Business Solutions and our premier local clients. This isn’t a “behind-the-scenes” role; you are the visible presence on the ground, ensuring that office operations remain seamless and stress-free. By managing essential printer infrastructure and providing immediate, face-to-face support, you allow our clients to focus on their core business while you handle the logistics of their workspace.
Proactive Liaison Support
Serving as the primary, on-site point of contact to bridge the gap between client needs and technical solutions with a professional, “can-do” attitude.
Detail-Oriented Follow-Through
A commitment to “closing the loop” on every request, providing consistent updates, and ensuring no client need ever falls through the cracks.
Agile Problem Solving
Rapid first-response troubleshooting for routine malfunctions, ensuring basic technical issues are resolved immediately without escalating to downtime.
Precision Inventory Control
Meticulous management of toner and hardware supplies to ensure zero operational downtime for high-volume office environments.
The Perks
Comprehensive Training: No industry experience? No problem. We provide full product and technology training to ensure you hit the ground running.
Modern Tech & Support: You’ll be equipped with a company laptop and tablet, plus a monthly reimbursement allotment for your cell phone and mileage.
Health & Financial Security: Access to medical and dental insurance (with company-paid premiums), a retirement plan with a company match, and a competitive salary.
Work-Life Harmony: Mon-Fri schedule with a progressive PTO policy and paid holidays—at CPI, the longer you stay, the more time off you earn.
Leadership Access: Work alongside tenured professionals and local leaders who offer quick decisions, sound advice, and a culture of mutual respect.
Interested?
Fill out the form and attach your resume and cover letter. Your information will be held in the strictest of confidence. Thank you for your interest in CPI Business Solutions.
Outside Sales Rep
Location: Lafayette & North Central Indiana
Full-Time, On-Site
Experience: Sales Driven (Career Training Provided)
As an Account Executive, you are the architect of your own success within a protected local territory. This role is about more than just making a sale; it’s about becoming a trusted consultant for the North Central Indiana business community. By marketing cutting-edge technology—from Sharp, Xerox, and Brother hardware to advanced document management software—you will help local businesses streamline their operations. With local leadership support and no cap on commissions, you have the independence to build a high-earning career while maintaining the work-life balance of being home every night.
Strategic Relationship Management: The ability to cultivate long-term B2B partnerships within a protected territory, building a sustainable and growing commission stream for years to come.
Technology Solution Architect: An affinity for modern technology and the skill to demonstrate how hardware, laptops, and software solutions help local businesses reach their professional goals.
Entrepreneurial Independence: A self-starting mindset that thrives with autonomy, utilizing the freedom to manage your schedule and “own” your role while hitting personal financial targets.
Goal-Oriented Execution: A relentless internal drive to exceed benchmarks, leveraging local leadership and tenured professional support to close sales and maximize unlimited income potential.
The Perks
Unlimited Earning Potential: Competitive base salary plus uncapped commission in a protected territory, rewarding your hard work with long-term residual streams.
Modern Tech & Support: You’ll be equipped with a company laptop and tablet, plus a monthly reimbursement allotment for your cell phone and mileage.
Health & Financial Security: Access to medical and dental insurance (with company-paid portions), a retirement plan with a company match, and a steady career path.
Work-Life Harmony: Enjoy a Mon-Fri schedule with a progressive PTO policy and paid holidays—find your career home and earn more time off the longer you’re with us.
Professional Growth: Direct access to local leadership for quick decision-making and opportunities to grow into sales management or specialist roles.
Interested?
Fill out the form and attach your resume and cover letter. Your information will be held in the strictest of confidence. Thank you for your interest in CPI Business Solutions.
The CPI Difference
We offer extensive benefits, including insurance coverage for you and your dependents, plus we’ll pay a portion of the premium. We provide a progressive time-off policy; find your career home with us and earn more time off the longer you’re with us.
We are always looking for more motivated, hard-working, and loyal individuals to join our growing team, especially in these positions. Experience is not required, but is always a plus!
Come work with a growing team built on a culture that focuses on providing a great customer experience. With a perfect Net Promoter Score, you can take satisfaction knowing the company you are representing is singularly focused on the customer.
Perks
- Competitive wage
- Business hours
- No nights/weekends
- 401K + company match
- Medical + Dental insurance
- PTO + paid holidays
Interested?
Fill out the form and attach your resume and cover letter. Your information will be held in the strictest of confidence. Thank you for your interest in CPI Business Solutions.