IT Services

Businesses can sink or swim by their IT infrastructure quality in this extremely competitive technology-focused age. Indiana organizations rely on IT to maintain workflows, which means their networks and servers have to be secure and always performing at their optimum best.

With Managed IT Services, businesses no longer have to worry about the challenges and expense of maintaining and monitoring their IT systems. Instead, a Managed Service Provider (MSP) will provide partial or full-service support as set out in a Service Level Agreement (SLA). This can include the proactive monitoring of systems, backup and disaster recovery, cybersecurity as a service, and technical support. The SLA sets out precisely which services will be required and the degree they’ll be offered.

For a fixed monthly fee, you gain the capability of an IT department and the expertise of qualified professionals. Doing so can enhance overall business productivity, improve cybersecurity, and reduce infrastructure expenses. Instead of spending thousands of dollars upfront on hardware and software, you pay for the service through a low fixed rate.

The right Managed IT Services will scale up or down according to your business’s needs and give you peace of mind.

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24/7 MONITORING

The proactive approach to IT support means that IT systems are monitored and protected at all times. This encompasses network monitoring, application monitoring, cloud monitoring, database monitoring, and server monitoring. Round-the-clock monitoring is designed to alert highly skilled technicians of potential problems before they arise.

HELPDESK SUPPORT

Our fully scalable helpdesk support is tailored to the individual needs of your business. It is your first port of call when problems occur, and in most cases, they can be dealt with remotely, saving time and money. If an engineer is needed on-site, one will be allocated at a time suitable to you.

CYBERSECURITY

Our top priority is safeguarding your IT infrastructure from malicious cyberattacks with robust cybersecurity solutions custom-fit for your business. They include 24/7 network security monitoring, regular security audits and testing, disaster recovery and business continuity planning, mobile security, and firewall configuration.